Yesterday, Netflix sent me an e-mail saying that the last disc I sent back had arrived, and then another e-mail saying that they were sending me a new disc of Bones and it would arrive on Wednesday.
Today, Tuesday, that disc arrived.
Yesterday was a federal holiday. There was no mail service.
How do they do it?
(I would also like to know how such a large percentage of the discs I get are shipped from the facility closest to me. Do they ship the next few discs people have in their queues there in advance, and hope they don't reorder their queues, or what?)
Posted by Kat at October 9, 2007 07:45 PM
Comments
They do ship from the faculity closest if it is available from there. I think they have multiple copies of most things. When something takes more than a day I know they probably didn't have it available in the local one. LOL Also, their mail probably gets sorted faster because there is so much of it you think? I have no idea how it got there from mon to tue otherwise ;)
Posted by: aisling at October 10, 2007 07:17 AM
I wondered the same thing when I had Netflix. I mean, this is the same postal service that takes two days to deliver a first-class letter from my house to the next town over (and I don't begrudge them that; I'm just saying). It almost seems like Netflix must have some kind of supernatural thing going. It reminded me kind of creepily of the Stephen King book The Tommyknockers.
The same exact thing happened to me. I would guess that they have multiple copies of all the popular stuff at each shipping facility. I once ordered something somewhat obscure, and I got an email from them notifying me that there wasn't a copy available in my shipping area, and that it would take longer for it to arrive. I would have a like an opt out option at that point, but of course there wasn't, and I had to wait 4 days for the movie to show up.